🖤 STORE POLICIES & GUARANTEES
At Ember & Co., transparency matters as much as craftsmanship. Below you’ll find direct links to our core store policies — so you always know what to expect when you shop with us.
🛡 Customer-First Guarantee:
Every order is handled with care, fairness, and respect — always.
Terms of Service
How we operate our store, manage orders, and provide our services.
Read Full Policy ›Privacy Policy
How we collect, protect, store, and use your personal information. Your trust matters — and so does your privacy.
Read Full Policy ›Shipping Policy
Processing times, delivery expectations, carrier details, and free-shipping thresholds — including any regional limitations.
Read Full Policy ›Return & Refund Policy
We take pride in every jar we craft. Here’s how we handle issues, replacements, exchanges, or refunds when something isn’t right.
Read Full Policy ›Food Safety & Allergen Disclosure
Important information regarding ingredients, facility handling, allergens, quality standards, and safe use of our products.
Read Full Policy ›